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There are 5 FAQs matching your request.

What will you do to ensure my personal details are kept private?

Security is crucial to our entire service. All your personal details will be kept solely by Your Nutshell and will not be forwarded on to any third party unless you request that we do so (e.g. sharing photos and entries).

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How do I know that my loved ones will know I have all my information in my own Nutshell account?

If you have a Will it would make sense to make reference to it there. You could indicate that additional wishes and messages (i.e. not those you would normally formally put in a will) can be found in Your Nutshell listing, and who has the secure access password (e.g. your spouse, solicitor or executor.) For services like Your Life in a Nutshell you might be sharing with your children or friends already so they’ll know you have a Your Nutshell account, but for more sensitive information that you might only want accessed under certain circumstances then lodging a simple instruction as to how and when they should be accessed makes sense. There is a separate FAQ dealing with a suggested wording when sending such instructions to your personal representative via the “share Your Nutshell” function. Remember to set the “share until” date well into the future (e.g. 50 years or so) so it doesn’t run out too soon, and to frequently update your content where life events dictate changes might be required. (e.g. to message left or wishes you want fulfilled).

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When sharing with my solicitor or executor, how should I prepare to give extra instructions?

It would make sense to have a brief conversation with your solicitor, executor or any other 3rd party you want to implement your instructions in case of your death or incapacity to tell them to expect an invitation to set up secure access via email shortly. Via the “share” function you can then provide them with access to the areas of Your Nutshell they need to fulfil your instructions. For example, you might provide your solicitor with access to “Your Wishes in a Nutshell” and ask that they distribute the messages you left and provide access to your executor or other named party(ies) - (say your husband, wife or children) to understand and implement your other wishes. Similarly, one of the reasons you use “Your Money in a Nutshell” is to take the strain off your near relatives in knowing exactly what and where all the assets and commitments are and who to deal with in such circumstances. So leaving instructions on who should access this information is equally important. There is another FAQ giving an “example” message.

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Is there an example message I should write when sharing sections of Your Nutshell with my solicitor, executor or other personal representative?

(see also the FAQ on preparing for giving extra instructions) An example might be:

“Further to our conversation, this invitation will provide you with a link to establish secure access to vital areas of my “Your Nutshell” account. I have already given access to my wife and children to the “Your Life in a Nutshell” and the funeral wishes, organ donation and illness or incapacity section of “Your Wishes in a Nutshell” sections of my Your Nutshell account.

However, in the event of my death I would like you to implement the following in relation to the other sections of my Your Nutshell account I have shared with you today:

  1. Distribute my “Messages” to those people I have indicated
  2. Make sure my wife knows (i.e. still has secure access to and understands) the wishes I have left in the sections “memorials” and “funeral wishes”
  3. That in addition to the formal provisions in my will which is deposited with you, my wife and children are aware of my wishes as set out in my “possessions” section.
  4. That if the circumstances dictate, then you contact the person I have asked to look after our pet Cat “x” under the “pets” section.
  5.  Finally, reassure my wife that she need not worry about dealing with the financial implications just yet, as you and our executor know where everything is via the details in my “Your Money in a Nutshell” account, and that they can all be notified in due course. (She also has access, but reassurance at this time might be very helpful).”

Obviously it is best to have a discussion first and tailor a message to your own personal circumstances, but hopefully this gives you a few ideas as to how you might cover this off with your solicitor, executor or someone else you have entrusted as being your personal representative.
 

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How does 'sharing' work

Sharing has been made simple, but you need to consider why and how you are going to share your content. Each service (Year, Life, Wishes and Money) has a different purpose for you, so it is natural that how, why and even when you want to share content will vary. However the sharing function should be able to cope with any of these, and we have listed what those might be here to help you:

1. Within year for instance, you might simply want to share details, photos and videos of a special family event. It would make sense to name a chapter for this event, add as many entries and media (photos etc) as you like and then simply in the "add, edit, organise" area click "share".  You then add the email addresses of the people you want to share with, and indicate for how long, add a short message and then click "start sharing" - it's as simple as that!

2. In the wishes section you might want your solicitor or executor to know exactly what you want to happen in the event of your death or incapacity and there is a separate FAQ which gives an example of how you might give a separate set of instructions to them via the "share facility".

3. Finally, no matter which service you take (e.g. Life - for your life's story or Money - to keep your important financial information safe and secure) one of the reasons you did this was to have peace of mind.  Knowing that after you've gone this information would be passed on safely to those you wanted to have it. In these circumstances, you should simply indicate in your short message attached to the instruction to share (addressed to your solicitor, executor or other trusted party) that upon your death your want access to be given to X (making sure you list X's full contact details).

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